Business Software for Professional Service Firms in Ghana & Africa
Law firms, accounting practices, engineering consultancies, and IT firms need to manage client relationships, track billable work, send professional invoices, and manage staff. DigiSMEHub gives you a CRM for client management, project tracking for engagements, invoicing with payment tracking, workforce management, and accounting — so your practice runs efficiently.
Challenges professional service firms face every day
Client management is fragmented
Client details, engagement history, and billing records are spread across emails, spreadsheets, and paper files.
Billable work is not tracked properly
Staff work on client engagements but hours and deliverables are not recorded systematically. Revenue leaks.
Invoicing is inconsistent
Different partners send invoices in different formats. Some clients are billed late, others not at all.
Staff costs are unclear
The firm does not know the true cost per employee or profitability per engagement.
How DigiSMEHub solves them
CRM for client management
Centralise client contacts, engagement history, and deal pipeline. Track every interaction from first meeting to signed contract.
Project tracking for engagements
Create a project per engagement. Break into tasks, assign team members, and track progress toward deliverables.
Professional invoicing
Send branded PDF invoices with itemised fees and tax breakdowns. Track partial payments and outstanding balances.
Payroll and workforce management
Manage employee records, salaries, leave, and attendance. Run payroll with tax and statutory deductions.
How a consulting firm in Cantonments uses DigiSMEHub
- 1
A new client enquiry comes in. The partner adds the lead to the CRM and moves it through the deal pipeline.
- 2
The deal closes. A project is created for the engagement with milestones and task assignments.
- 3
Consultants work on the project. Tasks are completed and progress is updated.
- 4
At the first milestone, an invoice is created and sent to the client. The client pays 50% — partial payment is recorded.
- 5
Monthly payroll is processed for all consultants. The firm runs a P&L report to see engagement profitability.