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DigiSMEHub

Business Software for Distributors in Ghana & Africa

Distributors need to move products from warehouses to retailers efficiently — managing orders, deliveries, driver assignments, invoicing, and payments in a fast-paced environment. DigiSMEHub connects your orders, inventory, delivery tracking, and accounting so nothing falls through the cracks.

Challenges distributors face every day

Delivery tracking is manual

Drivers pick up goods and you hope they deliver. There is no system to confirm what was delivered, when, or if the customer signed.

Order-to-delivery gaps

Orders come in by phone or WhatsApp. Some get missed, others are duplicated, and fulfilment is inconsistent.

Invoice and payment chaos

Drivers collect cash on delivery, but reconciliation with invoices takes days. Missing payments go unnoticed.

No route or fleet visibility

Assigning deliveries to drivers is ad hoc. There is no record of who delivered where or when.

How DigiSMEHub solves them

Delivery management

Assign deliveries to drivers, track dispatch and delivery timestamps, and capture signed-by names. Failed deliveries are flagged.

Order to invoice pipeline

Create orders, fulfil them, convert to invoices, and track payments — all in one system with automatic status updates.

Cash collection reconciliation

Match driver-collected payments against invoices. Outstanding balances and overdue accounts are visible in real time.

Driver assignment tracking

Assign each delivery to a specific driver. See all pending, in-transit, and completed deliveries in one dashboard.

🇬🇭

How a beverage distributor in Takoradi uses DigiSMEHub

  1. 1

    Retailers place orders by phone. The dispatcher enters each order into DigiSMEHub with product quantities.

  2. 2

    Orders are confirmed and the warehouse team prepares the goods. The order status moves to "fulfilled".

  3. 3

    Deliveries are assigned to drivers with delivery addresses and route notes.

  4. 4

    Drivers confirm delivery on their phone. The signed-by name is recorded.

  5. 5

    Invoices are generated from delivered orders. Cash collected by drivers is reconciled against outstanding invoices.

Frequently asked questions

Can drivers update delivery status from their phones?+
Yes. Drivers can access DigiSMEHub from any mobile browser to update delivery status, add notes, and confirm delivery.
How do I handle partial deliveries?+
Record what was actually delivered. The system tracks partial fulfilment and outstanding quantities.
Can I track which driver delivered which order?+
Yes. Every delivery is assigned to a specific employee. Delivery history shows who delivered, when, and the customer's confirmation.
Does it work with Mobile Money payments?+
Yes. Record Mobile Money payments against invoices. DigiSMEHub supports multiple payment methods including cash, bank transfer, and mobile money.

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