Frequently Asked Questions

DigiSMEHub is a cloud-based business management platform that brings invoicing, CRM, inventory, point of sale, payroll, double-entry accounting, purchase orders, delivery tracking, project management, bookings, helpdesk, and asset management into one workspace. It is built for small and medium businesses in Ghana and across Africa.

There is a free tier for solo users — no credit card needed. Paid plans start at $19/month for small teams and go up to $99/month for larger organisations. All plans include core modules like invoicing, CRM, and inventory. No hidden fees. Cancel or downgrade any time.

Yes. When you select Ghana as your country during setup, the system auto-configures GHS (Ghana Cedi) currency, VAT at 15%, NHIL at 2.5%, GETFund Levy at 2.5%, Mobile Money account tracking, a Ghana-ready chart of accounts, and DD/MM/YYYY date formatting. No manual configuration needed.

Yes. You get professional PDF invoices with line items, tax breakdowns (VAT, NHIL, GETFund for Ghana businesses), partial payment tracking, and recurring invoices. The accounting module is full double-entry — chart of accounts, journal entries, trial balance, profit and loss, and balance sheet reports.

Yes. Multi-warehouse stock tracking with low-stock alerts, stock movement history, and inventory valuation reports. The POS module handles walk-in sales with cart management, discounts, instant receipts, and automatic stock updates across all modules.

Yes. Run payroll with salary calculations, allowances, deductions, and automatic payslip PDF generation. When a pay run is approved, journal entries post to your accounting ledger automatically — no double entry required.

Yes. Each business gets its own isolated workspace with separate data, users, and settings. You can manage multiple businesses from a single account. Role-based access control (owner, admin, manager, member) ensures each team member sees only what they need.

Retail shops, service businesses, wholesalers, distributors, consultancies, agencies, clinics, pharmacies, schools, logistics firms — any small or medium business that needs to manage customers, inventory, invoices, orders, and finances in one place.

Yes. Set your base currency (e.g., GHS for Ghana) and create invoices, purchase orders, and payments in any supported currency. Exchange rates are tracked so your reports stay accurate.

Yes. Sign up for the free tier and use all core modules without a time limit. No credit card required. Upgrade only when your team grows and you need more users or features.

Visit digisme.digitransactai.com/reseller to learn about the programme and apply online. We offer recurring commissions, training, marketing materials, demo accounts, and a dedicated reseller portal. Free to join — no technical skills needed.

Sign up for a free account at digisme.digitransactai.com, set up your organisation, select your country (Ghana defaults are applied automatically), and start managing your business. The entire setup takes less than two minutes.